Introduction :

We are one of the leading institutions in Pune for offering ServiceNow training as corporate level. We have offered this training service since a 2017, and consequently, it has benefited lots of organizations to date. We have wide varieties of classes available for all roles. These include end users, administrators, implementers, developers, and architects. Whether you approach us as an individual or an organization, we are ready to offer you the best training courses so that it helps you in the future. We have options for both online and traditional classes and these are led by experienced and qualified faculty.  Our courses are up to date and thorough mostly covering all the topics necessary for users to learn this platform.

The courses that we offer are of a very short time. As a result, you need not leave your job to enroll in our course. As our courses are finished, we issue the certification that will prove to be highly beneficial for now and the future. Through our training courses, users will get an idea of what is happening and acquire real-world experience required for understanding the platform. We also offer tailor-made programs for individual students so that it can help them improve their learning curve and establish a great career prospect in the years to come.

What Is ServiceNow?

ServiceNow is a software platform that supports IT service management and automates common business processes. It contains a number of modular applications that can vary by instance and user. ServiceNow is an integrated cloud solution which combines major cloud and business services into a single system of record. 

ServiceNow whose journey began with IT Service Management applications providing Service Catalog Management, today supports both IT Service Management Processes and IT Enterprise such as HR Management, Security Management and PPM, etc.

Following features make ServiceNow better than its competitors:

  • Instance based implementation
  • Ease of customization
  • Better Support and low maintenance cost
  • Real time analysis and reporting

 This was a short introduction to ServiceNow. Next in this ServiceNow Administrator & Developer Training

Introduction To Scripting

script is nothing but a computer programming language with a series of commands that are capable of being executed without being compiled. In simple words scripting is configuring your system to perform certain tasks which are triggered by specific events.

You can classify scripting in two types: Server Side Scripting and Client Side Scripting

Server Side Scripting

It is script that runs on a web server, which produces a response customized for each user’s request to the website. Server side scripts execute on the server or the database

Server-side scripting is often used to provide a customized interface for the user. These scripts may assemble client characteristics for use in customizing the response, based on those characteristics, the user’s requirements, access rights, etc. Server-side scripting also enables the website owner to hide the source code that generates the interface.

Client Side Scripting

Client scripts run on the client (web browser). You can use client scripts to define custom behaviours that run when events occur, such as, when a form is loaded or submitted, or a cell value changes. Proper client-side processing depends on the form loading completely first. Making record updates prior to form load can produce unexpected results that bypass client-side processing. Client-side Glide APIs (Application Programming Interfaces) provide classes and methods that you can use in scripts to perform client-side tasks.

Users with basic knowledge of JavaScript can define scripts to run in the client browser. Several types of client scripts are supported by ServiceNow. Let us take a look at those:

  • onLoad()
  • onChange()
  • onSubmit()
  • onCellEdit()


An onLoad() script runs when the form loads before the user ever sees it. The values on the form are straight from the database. This type of script lets you control how the form first appears to the user.


An onChange script runs when the user changes value in any of the field. This script is handy for setting up a value of a field or displaying value based on the values user enters in the other fields. 


An onSubmit script runs when the user submits the form. This type of script is useful for validating the values the user entered.


An onCellEdit() script is very similar to onChange() script. However there is one major difference between the two. onCellEdit() script runs when the user changes value of the fields in list.